Thanks for a great result. It was a pleasure dealing with you and Cream Residential.
We found this agent to be very professional with a calm approach which made selling the
family home of 50 years less stressful than it could have been. We also found this agent to be the
most positive out of the three real estate agents we interviewed. She was very prompt to
respond to our initial enquiry and assessed the value of the house and the market, it would
appeal to very accurately. There was a large number of interested parties and she made
many trips to the house to show potential buyers apart from the open houses. Nothing was
ever any trouble and she was always available. She gave us good referrals to people who
could make a difference in selling the property – the stylist, gardener, painter, cleaner etc.
We’re very happy to recommend this agent to future property sellers and buyers. We also
appreciated the professional conduct of the auction and were very pleased with the result.
Many thanks again.
I would like to extend my gratitude, to everyone who was involved, with the sale of my late
mother's home. I was very impressed with the professionalism and friendly attitude especially
from this agent and Dave. I would not hesitate with doing business with Cream Residential again.
I would like to thank you and your team at Cream Residential for the wonderful job you did in
selling my home. From the moment I met you, I felt very comfortable with your professional
approach to the selling of my home. You made me feel like I was the only person in Canberra
who had a house to sell. If you want someone who you can trust, is honest, exhibits integrity
and keeps you fully informed of what is happening, then, look no further than this agent. This agent listens to what your needs are, respects your views and individual requirements. Nothing is too much trouble. And, she achieves excellent results. It was a real pleasure to deal with you and your team. I would have no hesitation of recommending you to those looking for an agent. With my very best wishes.
We engaged this agent as our agent to sell our family home in Garran. We chose this agent after interviewing and receiving submissions from five agents in total. We made our selection of this agent on criteria based on communication, willingness to work with us, justified marketing approach, and knowledge of the local area. We considered that this agent met each of these criteria to a high level in our selection process and this was ultimately borne out in our experience. Based on our discussion with agents, we had decided that going to auction was a sensible strategy. We worked with this agent to develop a marketing strategy that we were satisfied would maximise the number of potential buyers to inspect the property, and provide proven value for money. This agent held a VIP evening of potential buyers on her database prior to the public marketing of the property, to identify the level of interest and potential for offers prior to marketing. Following the VIP evening, this agent engaged with us during the open house process. She managed to get a high number of potential buyers through the property during this period and to the auction. This agent’s communication with us was excellent, and she read the mood of the potential buyers accurately. While we did not sell under the hammer at auction, this agent worked very hard negotiating a satisfactory price for us within an hour of the auction finishing. Overall, we are pleased with the outcome of sale of our property, and can highly recommend this agent for her professionalism, dedication and client-focus. We do not consider that we could have chosen a better agent than this agent.
It is my pleasure that I recommend this agent as a real estate agent. We entrusted this agent in the sale of our home in Garran. We are a building company that offers high-end builds and as such spent a lot of time in search of an agent that could match our brand and value. Being new to Canberra we interviewed and observed many agents over the course of 6 months. This agent originally came to our attention for her record sales in Ingamells and Richardson Street Garran. We viewed both homes and she was consistently friendly and informative. These two homes also gave us great insight into her skills as an agent. The Ingamells property sold for a record price at auction but it was her work on the Richardson Street property after it was passed in and gaining a spectacular price that really brought her to the forefront of the other agents. When selling a home, things don’t always go according to plan and we decided it was important that our agent would work harder to achieve the desired price once the initial campaign and hype was over. This proved true in the case of our home after it was passed in at auction. This agent also brought with her an extensive database of clients especially overseas buyers. This agent sent out our advertising campaign and as such we had potential buyers fly in from Hong-Kong and England. This agent happily dealt with these buyers in many late night negotiations to accommodate their time difference. She also proved more than valuable gaining us a free half page feature in The Canberra Times All Home lift out which bought a flood of new interest to our property. We are looking to sell our next home and it is without a doubt that we will again entrust this agent with the sale of the property.
You have made this process much easier, and very smooth. You have been supporting and
professional throughout, getting back to me swiftly on any queries, and have been
beautifully organised. Your advice has been invaluable. Your team has been fantastic,
punctual, friendly and very helpful throughout. There has been no point where we felt we
were a trouble to your team, and watching you with the purchasers has underlined the
friendly, professional attitude. You have been able to thoroughly brief us throughout, and
manage our expectations to avoid any future problems. I cannot recommend you and your
team highly enough. I thank you for your guidance, advice and support.
My thanks for guiding me so efficiently through my house sale. Your team did a great job.
Also, thanks to this agent for getting the boxes for packing and doing your best to get rid of the wall
units. I certainly would recommend your agency to anyone wanting to sell their house.
Thank you so much once again for your fantastic efforts over the last 4 weeks in selling my
home at auction yesterday. Your enthusiasm and energy, combined with your longstanding
experience in this field over this time were unsurpassed. As well, your warm, friendly and
welcoming personality made me feel very confident we could achieve the successful result
that we did. Would you also please thank Chris, Belinda, David, Amy and the other staff
members at Cream who always made me feel welcome whenever I called into the
office. This entire process has been has been a very positive experience for me.
We wish to convey to you and your team our sincere appreciation for the efforts you made
to achieve a successful sale of our property. Admittedly, we did have some minor difficulties
in the early stages, but your positive approach and enthusiastic support convinced us to
continue to pursue our goals and ultimately we were able to reach a satisfactory conclusion.
Throughout this process, your support and advice was of paramount importance and you
certainly maintained a high level of professional standard. We are deeply indebted to you
for your efforts and wish you every success in the future.
Thank you so much for looking after us so well and selling our property in Stirling. You’ve
done a wonderful job and the process went very smoothly. Thanks again.
I would recommend anyone looking to sell their property to hire this agent as their sales
manager/consultant. This agent used her initiative in the first place to contact us about the sale of
our property. It was because we were so impressed with this agent’s drive and enthusiasm at our
first meeting, that we signed up immediately to go ahead with her. Her warm, outgoing
personality and excellent people skills also influenced us to make this decision. This agent’s advice and direction to us was excellent about the best way to advertise the property and to achieve the best result in terms of a sale. She was accurate in her advice about the correct price range for the property and about the timing and style of an advertising campaign. At the same time, she listened to and took note of any particular requests we made. She was never overbearing.
This agent worked very hard to sell the property and at times helped with things that many other
estate agencies would not. Her enthusiastic and professional approach to everything
allowed me to trust her completely. Thanks to this agent – You are amazing.
I highly recommend this agent to anyone looking for an ethical, hardworking, easy to
communicate with and skilled real estate agent. In an industry full of difficult people, this agent is
a breath of fresh air. I was so impressed at her efforts to find us a buyer – even going as far
as picking up a potential buyer from her hotel and driving her around the area.
A big thanks again to this agent for your work and excellent service. As mentioned, we had a bad
experience with another agency last year and by direct comparison, your service and
expertise blew them out of the water and really puts them to shame. We will definitely be
Selling a house is a stressful time, but this agent helped us navigate the process and achieve an
amazing result. She delivered exactly what she said she would – and more. We can’t thank you enough and will certainly recommend you to all or friends and family.
This agent’s customer service is outstanding. She is a lovely kind-hearted agent. I was well-informed throughout the whole process & this agent ensured she kept in contact regularly. It is a shame I don’t have another house to sell with this agent. She is an outstanding agent & worth her weight in gold.
Selling a family home is usually a very emotional experience for people and this agent was kind
and caring, as well as enthusiastic about our next big step (Building our new home), which
at times kept us going when we were overwhelmed. She understood implicitly our concerns,
fears, and has outstanding communication skills and ‘Emotional Intelligence’. We never felt
pressured or critiqued and were grateful to have chosen an agent with this agent’s professional & personal experience. Thanks for putting up with us this agent.
This agent delivered an excellent outcome on the sale of our apartment and we were delighted
with the price and speed with which she sold our place. With her assistant, Belinda, we were
always assured that we were receiving the highest standards of service and we were kept
informed at every stage of the sales process. This agent's knowledge of the market gave us the
confidence to know she would find the right buyer for our home and she did not disappoint
in the least. We have already recommended her to several of our friends who are thinking of
selling and would certainly engage her again.
This agent made us feel both comfortable and positive about the sale of our property and she
wasn’t ‘pushy’ in terms of trying to convince us to use more advertising for example.
Having this agent as my agent was a real pleasure. This agent always found time to explain any
of my concerns and never once was I made to feel as though I was bothering her, or taking
up her precious time with silly questions. Thanks to this agent for providing excellent service. I
look forward to dealing with you in the future. You are a true professional and a credit to
My grateful thanks to you for making things smooth and easy for me, and for always being
there for calm support. I sing your praises to everyone, even other agents when I’m out at
Thank you, again and again, for your polished professionalism and performance during your
management of the sale of your home. The process could have been tortuous, drawn out
and emotionally draining given the circumstance at the time of the sale. We felt reassured
about the process of selling our home from the first meeting we had with you at the home
right through till the settlement of the sale. I hope you continue to have a very successful
career in the business of property sales, they are lucky to have you.
I would like to pass on my gratitude and congratulations to your property consultant, this agent, for all her work in relation to the above property. We had our home on the market
for some time with another agent, and did not have the results that we had hoped. After
consultation and discussions with this agent, we decided to enlist her help to sell our home. I
would recommend this agent for the management of the sale of homes, and would use
this agent again should I be buying or selling in the future.
This agent has gone above and beyond our expectations and has given us a very smooth and
successful selling experience. We have recommended this agent to several of our family and
friends who are buying and selling in the Canberra market because they should also have
access to the best real estate agent in the ACT.
This agent handled a difficult sale exceptionally well. She has sold property for me previously and
again performed exceptionally. I would not go anywhere else to sell my property. She
worked continuously courteously and hard to obtain the best possible result in a difficult
market and a sale that had significant issues relating to it. I have no hesitation
recommending this agent.
I cannot say enough how wonderful this agent has been – she helped us find and purchase
our new home and then sold our old one. I would highly recommend her to anyone looking
to buy or sell a property.
This agent demonstrates a very professional approach to selling property. Nothing was too much
trouble and she went above and beyond to facilitate the sale of my house - in the process
achieving a sale price at the highest range of her initial estimate. This agent is personable and
engaging, and ensured she was available to discuss any concerns during the sale process. I
highly recommend this agent if you are looking for an agent to make every effort to ensure your
selling process goes as smoothly as possible.