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First-time seller needs a helping hand shortlisting local agents

Profile photo of Samantha Thorne
Couple viewing a home interior with an estate agent

With no prior experience of the sale process she wanted to source an agent with sound local market knowledge, who could help her market the two bedroom unit effectively and secure the best possible price. Working in finance meant Felicity took a very thorough approach to the sale, and started by researching and interviewing local agents herself.

Where to begin?

“After I decided to put my investment property on the market, I wasn't really sure where to begin. I had begun researching agents and had actually started interviewing some when I saw an OpenAgent ad on TV. I thought I'd give them a try, even though I didn't know much about them or have any expectations of the service. I sent a request via the website and they called me soon afterwards.”

OpenAgent review from Felicity in Riverwood

“They were very friendly and helpful. I thought some of my questions were stupid because I didn't know what I was doing, but the staff was very friendly and reassuring. They told me everything that I needed to know about selling my property and which agents I would be dealing with. In the end I found that the agents OpenAgent recommendations suited my needs and I ended up using their first choice for my sale.”

OpenAgent call centre

“I found that the agents OpenAgent recommendations suited my needs and I ended up using their first choice for my sale”

Local knowledge

After shortlisting five agents in total, Felicity chose Adison Cao of Ray White Riverwood. Besides being very quick to respond to her initial enquiry, she also liked the fact that he was attached to a large brand with a large buyer database.

“Adison is the principal for Ray White in Riverwood and he was very responsive and helpful. He knew exactly what I wanted and knew the area very well, which was one of my major concerns. I called him on the Friday and he was able to view my property within two hours. He was competitive on commission and also listed my property in local Chinese newspapers as part of the marketing package. He gave me honest feedback and provided all the information that I needed to make my decision for the sale.”

“He helped me through the entire process and he kept me in the loop after every single open house and also gave me feedback during the sale process. He even kept me updated when I was out of the country. It took just under four weeks to complete the sale from the time that I contacted OpenAgent. I was really happy with the price that it sold for and was really thankful that OpenAgent recommended him to me.”

Read: What to look for in a real estate agent

Selling was less daunting

OpenAgent call ventre

“OpenAgent was there for me throughout the entire journey, which made the selling process a lot less daunting for me. This was my first investment property sale, and they helped me all the way to the very end. The follow-up was great as well. As a first-time seller I would definitely recommend OpenAgent to family and friends because they took a lot of the stress out of looking for an agent for me.”

“OpenAgent was there for me throughout the entire journey, which made the selling process a lot less daunting for me”

OpenAgent helped Felicity to:

  • Shortlist the best local agents
  • Get her property marketed effectively
  • Feel comfortable with the entire sale process

Looking for the right local agent to sell your property? Why not take a look at our free list of 10 questions you must ask before choosing a real estate agent.