Who's the right agent for you?

Compare, research and shortlist now.

Compare Agents

Experienced investor and busy working mum looks online for help shortlisting agents

Profile photo of Samantha Thorne
Written by

Samantha is a Sydney-based real estate and home improvement writer. She is currently Head of Marketing at OpenAgent.

Learn more about our editorial guidelines.

Selling a property is a time consuming process, especially if you are a busy mum of three with a demanding job as a corporate tax adviser.

OpenAgent review from Theresa Nguyen

When experienced property investor Theresa Nguyen decided to sell her Ashfield investment property, she found it a daunting prospect. “Usually I like to research anything extensively, but between my family and work I don’t have the time anymore. Looking into the performance of each individual agent in the local area was simply impossible.”

Theresa had lived in her investment property many years ago, but has since lived and worked overseas and had lost touch with the area. And even though she had used a property management agent whilst overseas, she didn’t consider them local enough to advise on a sale.


“I was looking for an agent who was able to tell me what was actually happening in the local area. We weren’t in a rush, but we did need the cash to put into a new business venture. We just wanted to see what we could get for it.”

“I was overwhelmed when I started researching agents online. I found OpenAgent from an online search. You could actually just put in what you needed and they would be able to come back with recommendations for local agents.

“I was looking for an agent who was able to tell me what was actually happening in the local area”

Personable, professional and prepared

Theresa interviewed 2 of the three agents put forward by OpenAgent, and chose LJ Hooker Ashfield's Domenic Bucciarelli.

She found him to be personable, professional and prepared. “Domenic came in very prepared and was realistic about the worst scenario we could expect in terms of price. He also advised us against renovating the property. We had been planning to renovate extensively, but he couldn’t guarantee we would be able to get a return on our investment. I felt this was very, very important advice he gave.”

“He also he kept us in the loop throughout the process, and always came back to us when he said he would. We found the whole process to be very smooth and efficient, exactly what we were looking for for in an agent.”

Theresa ended up getting a fair price from the sale. After originally opting for an auction, which was going to take five weeks, she received an offer prior to auction which she accepted. In terms of commission, he certainly wasn’t the cheapest agent they interviewed, but Theresa was happy with the service, so didn’t mind paying the rate negotiated.

“We found the whole process to be very smooth and efficient, exactly what we were looking for for in an agent”

Help shortlisting agents

“OpenAgent were personable, listened to my criteria and briefed the agents who contacted me thoroughly. It was very obvious when the agents got in touch as they knew everything about my circumstances. I found OpenAgent to be very useful in the sense that they were able to shortlist the relevant agents for me.. They were able to do all that background research for me, and that was very useful because it saved me a lot of time.” “I had also used online platforms in London, and was pleasantly surprised how efficient OpenAgent worked.”

OpenAgent helped Theresa to:

  • Research and recommend local agents
  • Give her insights into an area she had lost touch with
  • Save time in her hectic schedule

Looking for the right local agent to sell your property? Why not take a look at our free list of 10 questions you must ask before choosing a real estate agent.